Help Us To Help You

  • Help us to help you.
  • Please read our Practice booklet as this will help you get the best out of the services we offer.
  • Please treat all members of our Primary Health Care Team with the same courtesy you would expect to receive.
  • Inform the Practice of any change in your circumstances, such as name, address or telephone number.
  • Follow the medical advice offered and do take any medication as advised. Please ask if you are unsure of anything.
  • Be on time for appointments or notify us in good time if an appointment cannot be kept.
  • Remember that your appointment is for one person only.
  • Request out-of-hours visits for emergencies only.
  • Request repeat prescriptions in good time, giving us at least two working days' notice.
  • Only ask for home visits if really necessary.
  • Avoid telephoning for non-urgent matters, blood and x-ray results during the peak morning time.
  • Please try and request appointments that are appropriate to your needs and condition.
  • The receptionist will be able to inform you of what might be best suitable. Remember that a nurse will often be able to deal with your problem.
  • Please take responsibility for your own health and that of your children by taking regular exercise, eating healthily, not smoking and avoiding excessive alcohol consumption.
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