How Do I... Make An Appointment?

All surgeries are run on an appointment system. Appointments can be made by telephone or at the reception desk. You can choose to have either a face-to-face or a telephone consultation with the health professional of your choice. If the matter is urgent, we operate a triage system whereby the doctor allocates emergency appointments on the day. Please call at 8.00am or soon after and inform the receptionist if you feel that you need to be seen that day. Remember that it may be appropriate to see the nurse rather than a doctor.
A locum doctor will cover surgeries when the doctors are on holiday or away on training updates. Extra surgeries will be made available at times of high demand.

Appointment Cancellations

If you cannot attend for an appointment we would appreciate your letting us know as soon as possible so that it is available for another patient.

How Do I... Obtain Telephone Advice?

The doctors and nurses are available for telephone consultations and you can book these as an appointment in the normal way. Please ensure we have your correct telephone number, as the doctor will need to call you back.

How Do I... Obtain A Home Visit?

Please contact the surgery before 10.00am, where possible. If an urgent call is required tell the receptionist and the doctor will call as soon as possible. A doctor may contact you prior to the visit to assess the urgency.